When will I receive my order?
It varies, depending on your location and choice of shipping rate. At checkout you can chose from several shipping options. The cost and delivery time estimates will be shown, to help you decide.
What shipping carriers do you use?
US Postal Service and UPS. At checkout you can chose the carrier and rate that fits your budget and delivery time needs.
Can I track my order?
When your package ships, you'll receive an email with a tracking number, and you'll also be able to come back to your order page here to check the progress.
Do you ship internationally?
Yes, I ship to hundreds of countries. Your destination country will be selected at checkout, and yours is most likely on the list.
How much does shipping cost?
Shipping rates are accurately based on the specific weight of the items you chose, and the size/weight of the package required to fit those items. Rates are calculated by USPS or UPS. You can chose from several options at checkout, to find a shipping price that suits your needs.
Will there be import tax if I order from outside the US?
All items entering a foreign country are subject to customs inspection and assessment of duties, taxes, and fees in accordance with that country's national laws. Customs duties and taxes are assessed, generally, if the item sent is dutiable and if the value of the item is above the threshold set by the country's laws. The recipient of the package is responsible for paying these customs fees.
Can I return or exchange an item?
If you receive the wrong item or a defective product, contact me and we can arrange a replacement or refund.